Frequently Asked Questions

How can I extend the life of my appliances?

Consistently adhering to the maker’s instructions relating to use, cleaning & maintenance. This is especially vital for washers as lots of care is needed to ensure long life.

First, always use HE (High Efficiency) liquid soap & as a general rule of thumb “Less Is More”

Second, to reduce odor & mold build-up, when wash is complete be sure to wipe down any excess water & prop the door open to allow proper drying. 

For other tips, please ask your friendly appliance technician.

Do I have to pay another call-out fee if you order parts and return later on?

No. It is all included in the ONE TIME call-out fee.

How long can I anticipate my appliance to last?

The life time each type of appliance differs. 

  • Stoves average 10 -16 years
  • Fridges & Freezers 10-14 years
  • Dryers 8 – 12 yearsWashers 8 -12 years
  • Dishwashers 10-12 years

You could have an appliance which lasts for a longer or shorter period of time. This depends on the maintenance & the proper use of your appliance.  And… a little bit of luck☺.

Should I attempt to fix my appliance myself? 

Gas & electric home appliances can be dangerous & complicated repair.  As a home owner you may need to consider whether your insurance provider will cover you for any mishaps such a flood or fire that may arise from your DIY (Do It Yourself) project. 

At Finesse Appliance Service® all our expertly-trained technicians are fully-certified & insured to legally work on all your gas & electric appliances. We also back our work with a 100% Satisfaction Guarantee & give you a 90-day warranty on all parts & labor for every job.

Should I fix my home appliance or buy a brand-new appliance?

This is a great question!  Honestly, in some cases your appliance may cost more to fix than to replace with a new appliance.

However, we have found that most of the time we can repair your machine at a fraction of the cost of buying a new appliance. Sometimes people may not realize the extra costs of buying new.  For example, delivery, installation & extended warranty which can increase the total purchase price significantly.

We offer experienced advice on each service call and never pressure you to make a repair that doesn’t make sense. 

100% Satisfaction Guarantee!

Why should I choose Finesse Appliance Service for all my home appliance repair services?

Another great question!  The honest answer is that we are here to serve you and look after your appliance repair needs. 

Each customer is our #1 priority & we never pressure you to make repairs that don’t make sense to you. We try to get you back up & running as fast as possible. 

What appliances do you work on?

All our technicians are fully trained to work on:

  • Dishwashers
  • Fridges
  • Stoves
  • Wall Ovens
  • Freezers
  • Cook-tops
  • Washers & Dryers. 
What brands do you work on?

All our technicians are fully trained to work on:

  • Samsung
  • LG
  • Kenmore
  • Maytag
  • Whirlpool
  • Amana
  • Kitchenaid
  • Frigidaire
  • Electrolux
  • GE
  • Danby
  • Bosch
  • Jennair
  • and more…
Do you offer quotes over the phone?

The honest answer is no. We can give you a very rough estimate in some cases, however until we see the appliance we won’t know what is required or how long the repair will take.

What are my payment options?
  • Interac e-Transfer
  • Cheque
  • Cash
  • Debit Card
  • Credit Card – MasterCard, Visa and Amex
  • Apple Pay & Google Pay